First Thought Equine Ltd

Little Duskin Farm

Covet Lane





United Kingdom

 Online Orders Returns Form

We hope you are happy with your purchase. Should you wish to return an item for exchange or refund, we will be happy to do this provided that the item is in a fully resalable condition.

Returns must be made within fourteen calendar days of receipt; items must be unused and in original, undamaged packaging with all labels attached.

We regret that we are unable to offer free postage on exchange and returned items. Please complete your card details below to cover postage if you have requested an exchange. If you prefer, please enclose a cheque for the original postage cost to First Thought Equine Ltd.

Please complete the following steps:

*     Please contact us by email to advise us of your return

*     Complete the form below and enclose with your parcel

*     Complete your card details (if requesting an exchange)

*     Send your parcel to us at the address on the top of this form

*     Please obtain, and retain, proof of postage.


Personal details









Telephone Number


E-mail Address


Items Being Returned


Order Number:


Replacement Size

(if needed)


(if applicable)



Code *





















* Reason Codes:          1. Wrong Size      2. Not as expected           3. Faulty Product  (please give details below); 


Tick as appropriate:          Refund                                  Exchange                                     

Further Details of Exchange/Refund/Fault
















For further details on our returns policy please see our Terms and Conditions at





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